Frequently Asked Questions

  • What areas do you service?

    We provide full-service plumbing for both residential and commercial customers throughout Northwest Louisiana.

  • What types of plumbing work do you handle?

    We perform all plumbing services, including:

    • Repairs
    • Renovations
    • New construction
    • Fixture installation
    • Water heaters
    • Drain cleaning
    • Leak detection
    • And more

    With experience across repair, renovation, and new builds, we can handle projects of any size.

  • Do you charge a dispatch or diagnostic fee?

    Yes. We have a $79 dispatch fee to come out, diagnose the issue, and provide estimates.


    If you choose to move forward with one of our estimates, the $79 is applied toward the cost of the work, so you’re not paying twice.

  • Do you have after-hours fees?

    Yes. Any service scheduled or performed after 4 PM Monday–Friday, or anytime on Saturday or Sunday, includes an additional $180 after-hours fee.

  • Do you offer any discounts?

    We proudly offer a 10% discount to:

    • Veterans
    • First responders
    • Teachers

    As a veteran-owned company, supporting these groups is important to us.

  • Are you a locally owned business?

    Yes. We are family-owned and veteran-owned.


    John served in the military, and he and his wife Emily own and operate the company together.

  • How long have you been in business?

    John has been plumbing since 2016, starting at age 18.


    We officially opened our company in November 2025.

  • Why choose your company?

    Customers choose us because:

    • We’re family-run and veteran-owned
    • We bring years of hands-on plumbing experience
    • We offer honest pricing and upfront estimates
    • We apply your dispatch fee toward your chosen repair
    • We handle everything from small repairs to full construction plumbing
    • We value integrity, craftsmanship, and customer service

  • What payment methods do you accept?

    We accept cash, card, tap-to-pay, and checks.


    Customers who pay with cash or check receive a discount, making those the most cost-effective options.

  • Are your plumbers licensed and insured?

    Yes. John is a licensed Master Plumber and Master Natural Gas Fitter, bringing advanced expertise and certification to every job. Our company is fully insured, ensuring your home or business is protected while we work.

  • How quickly can you schedule service?

    We do our best to provide same-day service whenever possible. If the issue is non-emergent or our schedule is full, we’ll get you booked for the next available business day. Our goal is always to respond quickly and keep your plumbing running smoothly.

  • Do you warranty your work?

    Yes. We provide a standard two-year warranty on all workmanship, giving you peace of mind that our repairs and installations are done right.


    Product warranties vary based on the manufacturer’s warranty, and we’re happy to help you understand what coverage app.